A family member calling right after an arrest
It takes the caller's name, plus the arrested person's name and the jail if the caller offers them, asks once for the best time to call back and texts you the message.
AI receptionist for bail bond agencies
AI receptionist for bail bond agents. Answers the 3 a.m. call from the family.
Avowis answers calls to your bail bond agency, day or night. It takes a short message: who's calling, who was arrested and which jail if they say, and the best time to call back, then texts it to you. It never quotes a premium or bail amount and never promises a release: you call back and handle the bond.
Free trial: 14 days or 100 call minutes, whichever comes first.
Keep your business number Answers you approve Your team confirms appointment times
The calls you can’t take.
Answered while you work.
Bail calls come at night. Someone gets booked at 1 a.m., and by 2 a.m. a mother, a girlfriend or a brother is on the phone, scared and calling every bondsman they can find. If you're already at the jail posting another bond, or asleep after a long shift, the call goes to voicemail and the family moves on to the next number.
"How much is his bail?" or "Can you get him out tonight?"
It never quotes a bail amount, a premium or a payment plan, and never promises a release or says how long it takes. It tells the caller the team will go through that when they call back.
"Should we wait for the arraignment or bond her out now?"
It doesn't give advice either way. It notes the question and passes the message on so you can talk it through when you call back.
A co-signer asking about a payment, or a defendant asking about a check-in
It doesn't look up bonds or take payments. It takes a message, or, if you've turned on live transfer, rings your phone when a caller asks for a person or about a payment.
Good with callers.
Clear for your team.
An example call to a bail bonds business, start to finish.
Honest from the first helloEvery call opens by saying it’s the automated assistant and that the call may be transcribed.
You’re always in the loopA short text with the request, and the full transcript in your inbox.
Leaves the decisions to youYour team confirms times and follows up on pricing when you call back.
Bail Bonds receptionistIllustrative call · names are made up
ExampleYou get a short text alert with the caller’s request and a link. The full transcript is in your Avowis inbox.
What it takes care of.
And what it leaves to you.
Details it collects
- The caller's name
- The arrested person's name, if the caller offers it
- Which jail they're being held in, if the caller offers it
- The best time to call back, and a callback number if their caller ID is hidden
It will
- Answers calls day and night, up to your plan's number of simultaneous calls, and tells callers it's an automated assistant and the call may be transcribed
- Takes a brief reason for the call
- Asks when suits the caller, and passes that on for your team to confirm
- Answers questions about your business only from what you approve, and says the team will confirm anything else
- Texts you each message and keeps the full transcript in your dashboard
- Can transfer callers who ask for a person to your phone, if you turn that on
- If it can't take a call, offers the caller voicemail and sends it to you
It won’t
- Confirm or hold an appointment time. Your team confirms
- State a price, rate or estimate. Your team follows up on pricing
- Give a callback or arrival time. Your team decides when
- Record the conversation. You get a written transcript instead (a voicemail is recorded so you can play it)
No legal advice
The receptionist is not a lawyer. It never gives legal advice, never says whether someone has a case and never promises the firm will take the matter. It asks callers not to share confidential details on the call and takes only a brief description. Anyone in danger is told to call 911.
Your business.
In your own words.
You teach it in plain words during setup, and it only uses answers you approve. For a bail bonds business, start with these.
The counties and jails you write bonds in, so it can answer "do you cover…?"
The bonds you do and don't write: felony, misdemeanor, federal, immigration, out-of-county transfers
How you want overnight calls handled: answered by the receptionist, or forwarded to your cell
Your office address and hours for paperwork and check-ins
A few good
questions.
What bail bond agencies ask before the first hello.
Will it quote premiums or bail amounts?
No. It never states a bail amount, premium, fee or payment plan. If a caller asks, it says the team will go through that when they call back.
Will it tell a family when their person will be released?
No. It never promises a release or how long it will take. It takes the message and leaves that conversation to you.
What happens with calls at 3 a.m.?
The receptionist answers. If anyone is in danger, it tells them to call 911. Otherwise it takes the message and texts it to you, with the full transcript in your dashboard. You can also choose to forward after-hours calls straight to your cell instead.
Can it take a payment or collateral details?
No. It doesn't take payments. If you turn on live transfer, calls about payments ring through to the one phone you choose. If nobody picks up, the caller is told the team will call them back.
Does it give legal advice about the charges?
No. It's an automated assistant, not a lawyer, and it says it's automated at the start of every call. It doesn't talk about charges, court dates or whether to post bond, and never promises you'll write the bond. It tells callers not to share confidential details and passes on a short message.
Can I keep the 24-hour number that's on my signs and cards?
Yes. You can forward your existing number to Avowis, or get a new local number from us.
Make room for
what you do best.
Start your free trial Free for 14 days or 100 call minutes.
Keep your business number.