AI receptionist for chiropractors.Answers while you're mid-adjustment.
Avowis answers calls to your chiropractic office, including the ones that ring while you're on the table with a patient. It takes a brief reason for the call, a preferred day or time and the caller's name, then texts you the message. Your front desk confirms the visit when they call back.
Free trial: 14 days or 100 call minutes, whichever comes first.
Keep your business number Answers you approve Your team confirms appointment times
The calls you can’t take. Answered while you work.
In a small chiropractic office the front desk is often one person checking patients in, taking copays and handling intake forms while you adjust. Calls bunch up at opening, over lunch and right after work, the same hours the waiting room is full. Someone whose back locked up shoveling the driveway wants a visit soon, and if nobody answers they call the next office in the search results.
A new patient with a sore lower back asking for a first visit
It doesn't ask about the pain in detail or say whether an adjustment will help. It takes a brief reason, asks once whether a day or time suits them, gets their name and texts you the request.
A regular who needs to move Thursday's adjustment
It doesn't move or cancel appointments. It passes the request to your team. If you've turned on live transfer, it tries to connect the caller to the front desk phone, and if nobody picks up, they're told the team will call back.
"Do you take my insurance?" or "What's a first visit without insurance?"
It never checks coverage or eligibility and never quotes a visit fee. It answers from the insurance FAQ you've approved, if you've added one, and otherwise says the team will go through it on the callback.
A caller who mentions chest pain or a serious injury
It gives no opinion on symptoms. If the caller describes an emergency, it tells them to call 911 now, or 988 for a mental health crisis, and stops taking the message.
Good with callers. Clear for your team.
An example call to a chiropractic business, start to finish.
Honest from the first helloEvery call opens by saying it’s the automated assistant and that the call may be transcribed.
You’re always in the loopA short text with the request, and the full transcript in your inbox.
Leaves the decisions to youYour team confirms times and follows up on pricing when you call back.
Chiropractic receptionistIllustrative call · names are made up
Example
Avowis
Thanks for calling Northgate Family Chiropractic. This is the automated assistant, and this call may be transcribed. How can I help you today?
Caller
Hi, I tweaked my back lifting a kayak off the car last weekend and it's still not right. Are you taking new patients?
Avowis
I'm sorry it's bothering you. I'll pass your request for a first visit to the team. Is there a day or time that suits you best?
Caller
Anything after 5 on a weekday. I'm at work until then.
Avowis
Got it, a weekday after 5 PM. And may I have your name?
Caller
Marcus Bell.
Avowis
Thanks, Marcus. I've passed your message to the Northgate Family Chiropractic team, and someone will get back to you at this number.
Details from this callNew message from Marcus Bell
New patient, lower back sore since lifting a kayak last weekend
Prefers a weekday after 5 PM
Call back on the number they called from
You get a short text alert with the caller’s request and a link. The full transcript is in your Avowis inbox.
What it takes care of. And what it leaves to you.
Details it collects
A brief reason for the call (first visit, follow-up adjustment, a question about an appointment), and nothing more about symptoms or history
A day or time that suits them, if they have one
Their name, and a callback number if their caller ID is hidden
It will
Answers calls day and night, up to your plan's number of simultaneous calls, and tells callers it's an automated assistant and the call may be transcribed
Takes a brief reason for the call
Asks when suits the caller, and passes that on for your team to confirm
Answers questions about your business only from what you approve, and says the team will confirm anything else
Texts you each message and keeps the full transcript in your dashboard
Can transfer callers who ask for a person to your phone, if you turn that on
If it can't take a call, offers the caller voicemail and sends it to you
It won’t
Confirm or hold an appointment time. Your team confirms
State a price, rate or estimate. Your team follows up on pricing
Give a callback or arrival time. Your team decides when
Record the conversation. You get a written transcript instead (a voicemail is recorded so you can play it)
Patient safety
The receptionist is not a clinician. It never gives medical advice, a diagnosis or triage. If a caller describes an emergency it tells them to call 911 now, or 988 in a mental health crisis, and stops taking the message. Otherwise it asks only for a brief reason for the call.
Your business. In your own words.
You teach it in plain words during setup, and it only uses answers you approve. For a chiropractic business, start with these.
01
Whether you're taking new patients, and what a first visit involves: exam, X-rays if you take them, roughly how long to allow
02
Your adjustment hours, including early mornings, late evenings and Saturdays
03
The plans you accept and whether you see auto accident or workers' comp cases, worded the way you want callers to hear it
04
The services you offer, such as massage, spinal decompression, sports or prenatal care, so it can answer "do you do…?"
A few good questions.
What chiropractic offices ask before the first hello.
Will it tell a caller whether chiropractic can help their pain?
No. It never gives medical advice, a diagnosis or an opinion on symptoms, not even "that sounds minor". It takes a brief reason for the call and tells the caller the team will get back to them.
Will it ask patients about their symptoms or history?
No. It asks only for a brief reason for the call. It never asks about symptoms, conditions, past injuries or insurance details. Your team covers those on the callback or at intake.
Does it book adjustments into our scheduling software?
No. It doesn't connect to your scheduling or practice-management system and can't see patient records. It takes a preferred time with the message, and your front desk confirms the visit.
What does it do if a caller describes an emergency?
It tells them to call 911 now, or 988 for a mental health crisis, and stops taking the message. You still see the call and its transcript in your dashboard.
Can it put a patient through to the front desk?
Yes, if you turn on live transfer. When a caller asks for a person, or wants to change or cancel an appointment, it rings the phone you choose. If nobody picks up, the caller is told the team will call back.
Is Avowis HIPAA compliant?
Avowis does not offer a HIPAA business associate agreement today. The receptionist is built to take only a brief reason for the call and never asks for medical history, records or insurance details, but you should decide whether that fits your obligations before using it.
