"Can I get a cut and color with Jess on Saturday?"
It notes the service, the stylist they asked for and the time they'd like, gets their name and texts you. It never says the slot is free or confirms it.
AI receptionist for salons and beauty studios
AI receptionist for salons. Answers while your hands are in someone's hair.
Avowis answers calls to your salon or beauty studio, including the ones that ring while you're mid-color. It takes the service the caller wants, a preferred day or time and their name, then texts you the appointment request. It never confirms a slot or quotes a price; you or your front desk confirm when you call back.
Free trial: 14 days or 100 call minutes, whichever comes first.
Keep your business number Answers you approve Your team confirms appointment times
The calls you can’t take.
Answered while you work.
Stylists and nail techs can't stop in the middle of a balayage or a gel set to grab the phone, and plenty of salons don't have someone at the desk all day. Calls pile up on Friday afternoons, ahead of prom and wedding season, and in the weeks before the holidays. A client who wants a quick trim and keeps getting voicemail will often try the salon down the street.
"How much is a balayage?" or "What do you charge for a full set?"
It never quotes a price. It tells the caller the team will go through pricing when they call back and passes on what they asked about.
A bride asking about hair and makeup for her wedding party
It takes the date and what the party needs in her own words, asks once when suits her for a call, and passes it on so you can plan a trial and a quote.
A client running late or needing to cancel
It takes the message for you. If you've turned on live transfer, a cancellation or change can ring the phone you choose instead.
Good with callers.
Clear for your team.
An example call to a salon & beauty business, start to finish.
Honest from the first helloEvery call opens by saying it’s the automated assistant and that the call may be transcribed.
You’re always in the loopA short text with the request, and the full transcript in your inbox.
Leaves the decisions to youYour team confirms times and follows up on pricing when you call back.
Salon & Beauty receptionistIllustrative call · names are made up
ExampleYou get a short text alert with the caller’s request and a link. The full transcript is in your Avowis inbox.
What it takes care of.
And what it leaves to you.
Details it collects
- The service they want (cut, color, blowout, nails, lashes, waxing) and the stylist, if they name one
- A day or time that suits them, if they have one
- Their name, and a callback number if their caller ID is hidden
It will
- Answers calls day and night, up to your plan's number of simultaneous calls, and tells callers it's an automated assistant and the call may be transcribed
- Finds out what the caller needs
- Asks when suits the caller, and passes that on for your team to confirm
- Answers questions about your business only from what you approve, and says the team will confirm anything else
- Texts you each message and keeps the full transcript in your dashboard
- Can transfer callers who ask for a person to your phone, if you turn that on
- If it can't take a call, offers the caller voicemail and sends it to you
It won’t
- Confirm or hold an appointment time. Your team confirms
- State a price, rate or estimate. Your team follows up on pricing
- Give a callback or arrival time. Your team decides when
- Record the conversation. You get a written transcript instead (a voicemail is recorded so you can play it)
Your business.
In your own words.
You teach it in plain words during setup, and it only uses answers you approve. For a salon & beauty business, start with these.
Your service menu by name, so it can answer "do you do keratin treatments?" or "do you do men's cuts?"
Your stylists and what each one specializes in, such as curly cuts, color correction or extensions
Your hours, late nights and the days you're closed
Policies clients ask about: cancellations, deposits for long appointments, patch tests before color, parking
A few good
questions.
What salons and beauty studios ask before the first hello.
Will it book clients straight into my booking app?
No. It doesn't connect to your calendar or booking software and never confirms a slot. It takes the service and a preferred time, and you confirm when you call back.
Will it tell clients what a service costs?
No. It never quotes a price, since color and extensions depend on the client's hair. It tells the caller the team will go through pricing on the callback.
Can clients ask for a specific stylist?
Yes. If the caller names a stylist, it's in the message you receive, along with the service and the time they'd like.
What happens when a client calls to cancel or say they're running late?
It takes the message and texts it to you. If you turn on live transfer, a cancellation or change rings the phone you choose, and if nobody picks up the caller is told the team will call back.
What about calls on the days we're closed?
You choose. The receptionist can answer and take requests, calls can forward to another number, or the caller hears a short message and gets a text.
Do I need a new phone number?
No. You can forward your existing salon number to Avowis, or get a new local number from us.
Make room for
what you do best.
Start your free trial Free for 14 days or 100 call minutes.
Keep your business number.