AI receptionist for auto detailers.Answers while the polisher is running.
Avowis answers calls to your auto detailing business, including mobile detailing. It finds out what the customer wants done, where the vehicle will be and when suits them, then texts you the details. You price the job and confirm the slot when you call back.
Free trial: 14 days or 100 call minutes, whichever comes first.
Keep your business number Answers you approve Your team confirms appointment times
The calls you can’t take. Answered while you work.
Detailing is two hands on a machine for hours: a rotary polisher, a steam wand, a vacuum in a footwell. You can't stop mid-correction to answer, and you're not taking a call with wet microfiber in one hand. Spring pollen and winter road salt bring a wave of calls, and the ones that go to voicemail rarely call back.
"I'm selling my truck next week and it needs to look like new"
It notes the vehicle and what the caller wants, takes the address where the vehicle will be, with ZIP code, and asks once when suits them.
Questions about ceramic coating, paint correction or headlight restoration
It answers from the service descriptions you've approved and passes the inquiry to you, so you can talk through the paint and the options yourself.
"How much for a full interior on a minivan?"
It never states a price. Size, condition and pet hair all change the job, so it tells the caller the team will go through pricing when they call back.
"Do I need to give you water and power?" or "Can you do it at my office?"
It answers from the FAQs and service area you've set up, and takes a message if the answer isn't there.
Good with callers. Clear for your team.
An example call to a auto detailing business, start to finish.
Honest from the first helloEvery call opens by saying it’s the automated assistant and that the call may be transcribed.
You’re always in the loopA short text with the request, and the full transcript in your inbox.
Leaves the decisions to youYour team confirms times and follows up on pricing when you call back.
Auto Detailing receptionistIllustrative call · names are made up
Example
Avowis
Thanks for calling Gleam Mobile Detailing. This is the automated assistant, and this call may be transcribed. How can I help you today?
Caller
Hey, I need a full detail on my Tahoe. Inside and out. The back seat is covered in dog hair and there's sap all over the hood.
Avowis
Got it, I'll pass this to the team. Where will the vehicle be, including the ZIP code?
Caller
In my driveway at 56 Tidewater Court, 23455.
Avowis
Thank you. Is there a day or time that suits you best?
Caller
Saturday morning would be ideal. I've got someone coming to look at it Sunday.
Avowis
Saturday morning, noted. And may I have your name?
Caller
Andre Whitfield.
Avowis
Thanks, Andre. I've passed your message to the Gleam Mobile Detailing team, and someone will get back to you at this number.
Details from this callNew message from Andre Whitfield
Full interior and exterior detail on a Tahoe: dog hair in the back, tree sap on the hood
Vehicle at 56 Tidewater Court, 23455
Prefers Saturday morning, buyer viewing Sunday
Call back on the number they called from
You get a short text alert with the caller’s request and a link. The full transcript is in your Avowis inbox.
What it takes care of. And what it leaves to you.
Details it collects
The vehicle and what they want done, in their words (full detail, interior only, wash and wax, coating, odor removal)
Where the vehicle will be, including ZIP code
A day or time that suits them, if they have one
Their name, and a callback number if their caller ID is hidden
It will
Answers calls day and night, up to your plan's number of simultaneous calls, and tells callers it's an automated assistant and the call may be transcribed
Finds out what the caller needs
Takes the address, including ZIP code
Asks when suits the caller, and passes that on for your team to confirm
Answers questions about your business only from what you approve, and says the team will confirm anything else
Texts you each message and keeps the full transcript in your dashboard
Can transfer callers who ask for a person to your phone, if you turn that on
If it can't take a call, offers the caller voicemail and sends it to you
It won’t
Confirm or hold an appointment time. Your team confirms
State a price, rate or estimate. Your team follows up on pricing
Give a callback or arrival time. Your team decides when
Record the conversation. You get a written transcript instead (a voicemail is recorded so you can play it)
Your business. In your own words.
You teach it in plain words during setup, and it only uses answers you approve. For a auto detailing business, start with these.
01
Your packages and what each one includes, so it can describe them without quoting a price
02
Your service area for mobile work, and whether you also have a shop customers can drop off at
03
What you need on site: water, a power outlet, shade or a garage
04
The specialist work you do and don't do: ceramic coating, paint correction, boats, RVs, fleet and dealer work
A few good questions.
What auto detailers ask before the first hello.
Will it tell callers what a detail costs?
No. It never states a price, even for your standard packages. It tells the caller the team will go through pricing when they call back, so you can ask about the vehicle's condition first.
I'm mobile. Will it get the right address?
Yes. It asks where the vehicle will be, including the ZIP code, so you know whether it's a driveway, an apartment lot or an office parking garage before you call back.
Can it explain the difference between a coating and a wax?
Only in your words. Add an FAQ about coatings, correction or sealants and it will answer from that. Anything you haven't written, it takes as a message for you.
Does it book the slot?
No. It asks once when suits the customer and passes that on. You confirm the day when you call back, which matters when one correction job can take a whole day.
Do I need a new phone number?
No. You can forward the number on your van and your listings to Avowis, or get a new local number from us.