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AI receptionist for house and office cleaning companies

AI receptionist for cleaning companies. Takes the booking request while you're mid-clean.

Avowis answers calls to your house or office cleaning company, day and night. It asks the address, bedrooms, bathrooms, rough square footage, the type of clean and any add-ons, then takes a booking request with a preferred date. If you switch quoting on, it gives an estimate from the prices you've approved, and your team always confirms the time.

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A graphite telephone on a brushed-metal desk, framed by sunlight and fluted glass
Free trial: 14 days or 100 call minutes, whichever comes first.
Keep your business number Answers you approve Your team confirms appointment times

The calls you can’t take.
Answered while you work.

When you run a cleaning business you are usually cleaning: vacuum running, gloves on, phone in the car or at the bottom of a caddy. New clients call in the evening after they've looked at the state of the oven, and move-out calls arrive in a rush at the end of every month. If nobody answers, they book whoever does.

"We're moving out on the 30th and need the place cleaned for the walkthrough"

It takes the address, bedrooms, bathrooms and rough square footage, notes a move-out clean and any add-ons, then asks if they'd like to submit a booking request and which date they'd prefer. Your team calls to confirm.

A new client who wants a deep clean first, then someone every other week

It takes the deep clean as a booking request. The caller's wish for regular visits is in the call transcript, so you can agree the frequency when you call back.

"How much for a three-bedroom, two-bath?"

With quoting switched on, it works out an estimate from your approved price table once it has the details, and tells the caller. With quoting off, which is the default, it says the team will follow up with the price.

A regular client calling for an extra clean before the holidays

It recognises returning customers and welcomes them back, then takes the request, so your regulars aren't treated like strangers.

Good with callers.
Clear for your team.

An example call to a cleaning business, start to finish.

Honest from the first helloEvery call opens by saying it’s the automated assistant and that the call may be transcribed.
You’re always in the loopA short text with the request, and the full transcript in your inbox.
Leaves the decisions to youEstimates come only from prices you approve, if you switch quoting on. Your team confirms the time.
Cleaning receptionistIllustrative call · names are made up
Example
Avowis

Thanks for calling Bright Corner Cleaning. This is the automated assistant, and this call may be transcribed. How can I help you today?

Caller

Hi, we're moving out of our apartment at the end of the month and need it cleaned for the walkthrough. How much would that be?

Avowis

What's the property address, including the ZIP code?

Caller

1207 Larkspur Lane, apartment 4, 97214.

Avowis

How many bedrooms does the home have?

Caller

Two bedrooms, one bathroom. It's about 900 square feet.

Avowis

Would you like a standard cleaning, a deep cleaning, or a move-in or move-out cleaning?

Caller

Move-out, please.

Avowis

Would you like any add-ons, like inside the fridge, inside the oven, windows, laundry, or the garage?

Caller

Inside the oven and the fridge.

Avowis

Your estimated total is $310. Would you like me to submit a booking request?

Caller

Yes, please. The 29th, in the morning if possible.

Avowis

And may I have your name for the request?

Caller

Priya Nair.

Avowis

Your booking request for the 29th has been received. The Bright Corner Cleaning team will contact you to confirm the exact time.

Details from this callNew booking request from Priya Nair
  • Move-out clean, 2 bedrooms, 1 bathroom, about 900 sq ft
  • Add-ons: inside oven, inside fridge
  • 1207 Larkspur Lane, apt 4, 97214
  • Prefers the 29th, morning
  • Estimate from your approved prices: $310 (example, quoting switched on)

You get a short text alert with the caller’s request and a link. The full transcript is in your Avowis inbox.

What it takes care of.
And what it leaves to you.

Details it collects

  • The address, including ZIP code
  • How many bedrooms and bathrooms, and rough square footage
  • The type of clean: standard, deep, or move-in or move-out
  • Add-ons, such as inside the oven or inside the fridge
  • Whether they want to submit a booking request, and a preferred date
  • Their name, and a callback number if their caller ID is hidden

It will

  • Answers calls day and night, up to your plan's number of simultaneous calls, and tells callers it's an automated assistant and the call may be transcribed
  • Asks bedrooms, bathrooms, rough square footage, the type of clean and add-ons
  • Takes the address, including ZIP code
  • Asks when suits the caller, and passes that on for your team to confirm
  • Gives an estimate from the prices you approve, if you switch quoting on
  • Texts you each message and keeps the full transcript in your dashboard
  • Can transfer callers who ask for a person to your phone, if you turn that on
  • If it can't take a call, offers the caller voicemail and sends it to you

It won’t

  • Confirm or hold an appointment time. Your team confirms
  • State a price you haven't approved, or any price while quoting is off
  • Give a callback or arrival time. Your team decides when
  • Record the conversation. You get a written transcript instead (a voicemail is recorded so you can play it)

Your business.
In your own words.

You teach it in plain words during setup, and it only uses answers you approve. For a cleaning business, start with these.

01

Your price table by type of clean, bedrooms, bathrooms and extras, if you want callers to hear an estimate. Check every line before you switch quoting on

02

The extras you offer, like inside the oven, inside the fridge, inside cabinets or interior windows

03

Your service area by town or ZIP code, and whether you take office and small commercial cleans

04

Answers to the questions clients always ask: whether you bring supplies, whether they need to be home, and pets in the house

A few good
questions.

What house and office cleaning companies ask before the first hello.

Does it give callers a price?
Only if you want it to. Quoting is off by default, and the receptionist tells callers the team will follow up with the price. If you switch quoting on and confirm your price table, it gives an estimate using only the prices you approved: "Your estimated total is…". It never invents a figure and never haggles on the call.
Does it book the clean into my schedule?
No. It takes a booking request with a preferred time and tells the caller your team will contact them to confirm the exact time. You set the slot when you call back.
Does it know my regular clients?
Yes. It recognises returning customers and greets them with "Welcome back", then takes their request. Changes to a clean that's already arranged can go to your phone if you turn on live transfer.
We also do carpets and windows. Will it quote those?
No. The cleaning receptionist's questions and price table are built for house and office cleaning only, so it won't price carpet, window, pool or gutter cleaning. Add those services to your FAQs so callers know you offer them, and price them yourself.
Can it handle recurring cleans?
It takes the first clean as a booking request. If the caller wants regular visits, weekly, every other week or monthly, that's in the transcript, and your team agrees the frequency when you call back.
Do I need a new phone number?
No. You can forward your existing number to Avowis, or get a new local number from us.

Make room for
what you do best.

Start your free trial

Free for 14 days or 100 call minutes.
Keep your business number.

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