AI receptionist for handyman and home services businesses
AI receptionist for handymen.Writes down the whole to-do list.
Avowis answers calls to your handyman or home services business, day and night. It writes down the caller's list of jobs, the address and when suits them, then texts you the message so you can call back, plan the visit and price it yourself.
Free trial: 14 days or 100 call minutes, whichever comes first.
Keep your business number Answers you approve Your team confirms appointment times
The calls you can’t take. Answered while you work.
A handyman's day is a string of small jobs across three or four houses: a door that sticks, a TV to mount, a soft board on the deck. You're up a ladder or holding a level when the phone rings, and the caller usually has a list of their own. Landlords between tenants, sellers working through an inspection report and homeowners with a long to-do list all want one person who can handle several things in a visit, and they call around until someone picks up.
A list of small jobs: mount a TV, fix a sticking door, patch drywall, swap a light fixture
It writes the list down in the caller's words so you can see the whole visit in one message, along with the address with ZIP code and a good time.
A seller or landlord with an inspection report or a turnover list
It notes what they need done and any deadline they mention, like a closing date or a move-in day, and passes it on. It doesn't promise you can meet it.
"Do you do electrical?" or "Can you fix a leaking faucet?"
It answers from the list of work you've approved, including what you don't take on, so a caller who needs a licensed specialist hears that from the start.
"Do you charge by the hour or by the job?"
It doesn't state rates or prices. It tells the caller the team will go through pricing when they call back.
Good with callers. Clear for your team.
An example call to a home services business, start to finish.
Honest from the first helloEvery call opens by saying it’s the automated assistant and that the call may be transcribed.
You’re always in the loopA short text with the request, and the full transcript in your inbox.
Leaves the decisions to youYour team confirms times and follows up on pricing when you call back.
Home Services receptionistIllustrative call · names are made up
Example
Avowis
Thanks for calling Hollis Handyman Services. This is the automated assistant, and this call may be transcribed. How can I help you today?
Caller
Hi, I've got a few things that need doing at my mom's place. A grab bar in her shower, a closet door that came off its track, and a couple of rotten boards on the back steps.
Avowis
Thanks, I'll put all three on the message for the team. What's the address for the work, including the ZIP code?
Caller
5602 Cary Street Road, 23226.
Avowis
Got it. Is there a day or time that suits you best?
Caller
Weekday mornings are better for her. Oh, and do you do drywall? There's a hole in the hallway too.
Avowis
Yes, Hollis Handyman does drywall patching, and I'll add it to the list. May I have your name?
Caller
Beth Sorensen.
Avowis
Thanks, Beth. I've passed your message to the Hollis Handyman Services team, and someone will get back to you at this number.
Details from this callNew message from Beth Sorensen
Install a grab bar in the shower
Rehang a closet door that came off its track
Replace rotten boards on the back steps
Patch a hole in the hallway drywall
5602 Cary Street Road, 23226 (caller's mother's house)
Weekday mornings
Call back on the number they called from
You get a short text alert with the caller’s request and a link. The full transcript is in your Avowis inbox.
What it takes care of. And what it leaves to you.
Details it collects
Every job on the caller's list, in their own words
The address where the work is, including ZIP code
A day or time that suits them, if they have one
Their name, and a callback number if their caller ID is hidden
It will
Answers calls day and night, up to your plan's number of simultaneous calls, and tells callers it's an automated assistant and the call may be transcribed
Finds out what the caller needs
Takes the address, including ZIP code
Asks when suits the caller, and passes that on for your team to confirm
Answers questions about your business only from what you approve, and says the team will confirm anything else
Texts you each message and keeps the full transcript in your dashboard
Can transfer callers who ask for a person to your phone, if you turn that on
If it can't take a call, offers the caller voicemail and sends it to you
It won’t
Confirm or hold an appointment time. Your team confirms
State a price, rate or estimate. Your team follows up on pricing
Give a callback or arrival time. Your team decides when
Record the conversation. You get a written transcript instead (a voicemail is recorded so you can play it)
Your business. In your own words.
You teach it in plain words during setup, and it only uses answers you approve. For a home services business, start with these.
01
The jobs you take on and the ones you send elsewhere, like panel work, gas lines or roofing
02
Whether you do landlord turnovers, pre-sale repair lists, or safety installs like grab bars and stair rails
03
Your service area by neighborhood or ZIP code
04
Your hours, and whether you supply materials or ask customers to buy fixtures first
A few good questions.
What handyman and home services businesses ask before the first hello.
Callers often have five things on the list. Will it get all of them?
It writes down what the caller tells it, in their words, and passes it on. Your text sums up the jobs, and the full list is in the transcript in your dashboard. It doesn't quiz them for measurements or photos. You get those when you call back.
Will it tell callers what I do and don't do?
Yes, from the work list you approve in setup. If you don't touch electrical panels or gas lines, it can say so, and it takes a message when something isn't covered.
Can it give my hourly rate?
No. It never states a rate, a price or an estimate. Callers are told the team will go through pricing when they call back.
Can it set the visit time?
No. It asks once when suits the caller and passes it on. You confirm the visit when you call back, once you know how long the list will take.
I work alone. Will callers think they've reached someone on my staff?
No. It says at the start of every call that it's an automated assistant, and it answers in your business's name. It never pretends to be you or a person on your team.
Can I keep the number customers already have?
Yes. Forward your existing business number to Avowis, or get a new local US number from us.