AI receptionist for painters.Answers while you're up the ladder.
Avowis answers calls to your painting business while you're cutting in, spraying or up on a ladder. It takes what the caller wants painted, the address with ZIP code and a time that suits them, then texts you so you can set up the walkthrough and give your estimate yourself.
Free trial: 14 days or 100 call minutes, whichever comes first.
Keep your business number Answers you approve Your team confirms appointment times
The calls you can’t take. Answered while you work.
Painters get their calls at the worst moment: a loaded brush, a sprayer running, or thirty feet up an extension ladder. Exterior season squeezes much of the year's work into the dry months, and every homeowner who wants it done before the weather turns calls in the same few weeks. Answer with wet hands and you smear the phone. Let it ring and the homeowner calls the next name a neighbor gave them.
Peeling exterior paint or a whole-house repaint
It notes what needs doing in the caller's words, takes the address with ZIP code and asks once when suits them, so you can line up a walkthrough.
Interior rooms, kitchen cabinets or a deck that needs staining
It passes on what the caller describes, like three bedrooms and a hallway, or cabinets in a dated kitchen, so you know what you're walking into before you call back.
"What would it cost to paint a three-bedroom house?"
It never gives a price or a per-square-foot rate. It tells the caller the team will go over pricing when they call back, and passes the question on.
"Are you insured?" or "Do you help pick colors?"
It answers from the FAQs you've approved, such as your liability coverage or color consultations, and takes a message when the answer isn't there.
Good with callers. Clear for your team.
An example call to a painting business, start to finish.
Honest from the first helloEvery call opens by saying it’s the automated assistant and that the call may be transcribed.
You’re always in the loopA short text with the request, and the full transcript in your inbox.
Leaves the decisions to youYour team confirms times and follows up on pricing when you call back.
Painting receptionistIllustrative call · names are made up
Example
Avowis
Thanks for calling Brightline Painting. This is the automated assistant, and this call may be transcribed. How can I help you today?
Caller
Hi, the paint on the south side of our house is peeling badly and the HOA sent us a notice. We're probably looking at the whole exterior.
Avowis
Thanks for letting us know. I'll pass this to the team. What's the address of the house, including the ZIP code?
Caller
19 Crestview Drive, 85718.
Avowis
Thank you. Is there a day or time that suits you best?
Caller
Weekday afternoons. The HOA gave us until the end of next month, if that matters.
Avowis
I'll include that. May I have your name?
Caller
Lauren Ortiz.
Avowis
Thanks, Lauren. I've passed your message to the Brightline Painting team, and someone will get back to you at this number.
Details from this callNew message from Lauren Ortiz
Peeling paint on south side, likely full exterior repaint
HOA notice, deadline end of next month
19 Crestview Drive, 85718
Prefers weekday afternoons
You get a short text alert with the caller’s request and a link. The full transcript is in your Avowis inbox.
What it takes care of. And what it leaves to you.
Details it collects
What they want painted, in their own words (exterior, rooms, cabinets, trim, deck, fence)
The address of the job, including ZIP code
A day or time that suits them, if they have one
Their name, and a callback number if their caller ID is hidden
It will
Answers calls day and night, up to your plan's number of simultaneous calls, and tells callers it's an automated assistant and the call may be transcribed
Finds out what the caller needs
Takes the address, including ZIP code
Asks when suits the caller, and passes that on for your team to confirm
Answers questions about your business only from what you approve, and says the team will confirm anything else
Texts you each message and keeps the full transcript in your dashboard
Can transfer callers who ask for a person to your phone, if you turn that on
If it can't take a call, offers the caller voicemail and sends it to you
It won’t
Confirm or hold an appointment time. Your team confirms
State a price, rate or estimate. Your team follows up on pricing
Give a callback or arrival time. Your team decides when
Record the conversation. You get a written transcript instead (a voicemail is recorded so you can play it)
Your business. In your own words.
You teach it in plain words during setup, and it only uses answers you approve. For a painting business, start with these.
01
What you take on and what you don't: interior, exterior, cabinets, staining, drywall repair, commercial
02
Your service area by town or ZIP code
03
Whether you offer color consultations, and the paint lines you usually use
04
If you're EPA lead-safe certified, say so, because owners of homes built before 1978 ask
A few good questions.
What painting companies ask before the first hello.
Will it give homeowners a price over the phone?
No. It never states a price or a per-room figure. If a caller asks, it says the team will go over pricing when they call back, so you estimate after you've seen the surfaces.
Can it set up the walkthrough for me?
It takes the day or time that suits the caller and passes it on. You confirm the walkthrough when you call back, so it fits around the jobs you're already on.
What if a caller asks about lead paint in an older home?
It answers company questions only from the knowledge you've approved. If you've added your lead-safe practices, it can share them. Otherwise it says the team will confirm, and the question goes to you in the message.
I'm on a job site all day. How do I keep up with messages?
Each message comes to you as a short text with the caller's name, number and what they need, plus a link to the full transcript with everything else they said. The Avowis mobile app sends the same alerts as push notifications.
What if a past customer calls unhappy about touch-ups?
If you turn on live transfer, a caller who is upset about past work, or asks for a person, is put through to the phone you choose. If nobody answers, they're told the team will call back.
Can I keep the number on my yard signs?
Yes. Forward your existing business number to Avowis, or get a new local number from us.