Shingles blown off or hail damage after a storm
It takes the address with ZIP code and what the caller saw, like shingle pieces in the yard or dents in the gutters, so you can plan inspections street by street.
AI receptionist for roofing companies
AI receptionist for roofers. Answers while you're tearing off shingles.
Avowis answers calls to your roofing company, from a slow Tuesday to the morning after a hailstorm. It takes what's wrong with the roof, the address with ZIP code and a time that suits the homeowner, then texts you so you can call back, inspect and price the work yourself.
Free trial: 14 days or 100 call minutes, whichever comes first.
Keep your business number Answers you approve Your team confirms appointment times
The calls you can’t take.
Answered while you work.
Nobody answers a phone well from the top of a steep pitch, and nobody should try. Most weeks the calls are manageable. Then a hail or wind storm rolls through, and half the neighborhood calls the same morning about missing shingles, dented vents and water stains on the ceiling. If they reach voicemail, there's a door knocker from out of town happy to take their number.
A leak, or a water stain spreading across the ceiling
It notes where the water is showing up and passes it on with the address. Advice on tarping or checking the roof stays with your team.
"Will my insurance pay for a new roof?"
Coverage and claim questions stay with your team. It answers company questions only from what you've approved, such as whether you meet adjusters on site, and passes the question on.
"What does a new roof cost?"
It never gives a price or a per-square figure. It takes what the caller wants, repair or replacement, and tells them the team will go over pricing when they call back.
Good with callers.
Clear for your team.
An example call to a roofing business, start to finish.
Honest from the first helloEvery call opens by saying it’s the automated assistant and that the call may be transcribed.
You’re always in the loopA short text with the request, and the full transcript in your inbox.
Leaves the decisions to youYour team confirms times and follows up on pricing when you call back.
Roofing receptionistIllustrative call · names are made up
ExampleYou get a short text alert with the caller’s request and a link. The full transcript is in your Avowis inbox.
What it takes care of.
And what it leaves to you.
Details it collects
- What's wrong, in the caller's own words (storm damage, leak, missing shingles, replacement, gutters)
- The property address, including ZIP code
- A day or time that suits them, if they have one
- Their name, and a callback number if their caller ID is hidden
It will
- Answers calls day and night, up to your plan's number of simultaneous calls, and tells callers it's an automated assistant and the call may be transcribed
- Finds out what the caller needs
- Takes the address, including ZIP code
- Asks when suits the caller, and passes that on for your team to confirm
- Answers questions about your business only from what you approve, and says the team will confirm anything else
- Texts you each message and keeps the full transcript in your dashboard
- Can transfer callers who ask for a person to your phone, if you turn that on
- If it can't take a call, offers the caller voicemail and sends it to you
It won’t
- Confirm or hold an appointment time. Your team confirms
- State a price, rate or estimate. Your team follows up on pricing
- Give a callback or arrival time. Your team decides when
- Record the conversation. You get a written transcript instead (a voicemail is recorded so you can play it)
Your business.
In your own words.
You teach it in plain words during setup, and it only uses answers you approve. For a roofing business, start with these.
Your service area by town or ZIP code, so callers outside it hear that up front
The roofs you work on: asphalt shingle, metal, tile, flat or low-slope, plus gutters and skylights
What you want said about insurance work, such as meeting adjusters on site, in words you approve
Whether you do inspections after storms, and your hours on weekends
A few good
questions.
What roofing companies ask before the first hello.
What happens when a storm hits and the phone won't stop?
It handles several calls side by side, up to the number of simultaneous calls your plan includes, and a caller beyond that hears a short busy message. Each message reaches you as a text with the name, number, address and what the caller saw, with the full transcript in your dashboard, so you can plan inspections by neighborhood.
Will it give insurance advice or promise a claim?
Coverage and claim questions stay with your team. It answers company questions only from what you've approved, says the team will confirm anything else, and passes the question on.
Will it quote a roof replacement?
No. It never states a price or an estimate. If a caller asks, it says the team will go over pricing when they call back, after you've been up on the roof.
Does it put inspections on my calendar?
Not today. It asks when suits the homeowner and passes that on with the message. You or your office confirm the inspection when you call back.
Will it tell someone how to stop a leak?
Leak advice stays with your team. It takes the details and passes them on. It answers company questions only from what you've approved, and says the team will confirm anything else.
Can I keep the number on my trucks and yard signs?
Yes. Forward your existing business number to Avowis, or get a new local number from us.
Make room for
what you do best.
Start your free trial Free for 14 days or 100 call minutes.
Keep your business number.