A kitchen, bathroom or basement remodel inquiry
It notes the project in the caller's words, the property address with ZIP code and when they'd like someone to come out, then texts you the estimate request.
AI receptionist for general contractors and remodelers
AI receptionist for contractors. Takes estimate requests while you're on site.
Avowis answers calls to your contracting or remodeling business, 24/7. It takes down the project the caller has in mind, the property address and when they'd like to meet, then texts you the details so you can call back, set up the walkthrough and price the work yourself.
Free trial: 14 days or 100 call minutes, whichever comes first.
Keep your business number Answers you approve Your team confirms appointment times
The calls you can’t take.
Answered while you work.
Your days run between job sites, the lumber yard and inspections, and the office is often the cab of your truck. A homeowner who has finally decided on a kitchen or a basement finish usually calls three contractors in one afternoon, and the ones who answer get the walkthrough. A call that goes to voicemail during a pour or a framing inspection is often gone by the time you're free.
An addition, a deck or a garage conversion that may need plans and permits
It passes on what the caller described. If you've approved an FAQ on whether you handle design and permits, it can answer that. Otherwise the team follows up.
"Roughly what does a bathroom remodel cost?"
It never gives a ballpark, a range or a per-square-foot figure. It tells the caller the team will go through pricing when they call back, and passes the question on.
A current client calling about their project
If you turn on live transfer, a client who wants to change something already agreed is put through to your phone. If nobody picks up, they're told the team will call back, and you get the message.
Good with callers.
Clear for your team.
An example call to a contractors business, start to finish.
Honest from the first helloEvery call opens by saying it’s the automated assistant and that the call may be transcribed.
You’re always in the loopA short text with the request, and the full transcript in your inbox.
Leaves the decisions to youYour team confirms times and follows up on pricing when you call back.
Contractors receptionistIllustrative call · names are made up
ExampleYou get a short text alert with the caller’s request and a link. The full transcript is in your Avowis inbox.
What it takes care of.
And what it leaves to you.
Details it collects
- The project in the caller's words: kitchen, bath, basement, addition, deck, repair work
- The property address, including ZIP code
- When they'd like someone to come out, if they have a preference
- Their name, and a callback number if their caller ID is hidden
It will
- Answers calls day and night, up to your plan's number of simultaneous calls, and tells callers it's an automated assistant and the call may be transcribed
- Finds out what the caller needs
- Takes the address, including ZIP code
- Asks when suits the caller, and passes that on for your team to confirm
- Answers questions about your business only from what you approve, and says the team will confirm anything else
- Texts you each message and keeps the full transcript in your dashboard
- Can transfer callers who ask for a person to your phone, if you turn that on
- If it can't take a call, offers the caller voicemail and sends it to you
It won’t
- Confirm or hold an appointment time. Your team confirms
- State a price, rate or estimate. Your team follows up on pricing
- Give a callback or arrival time. Your team decides when
- Record the conversation. You get a written transcript instead (a voicemail is recorded so you can play it)
Your business.
In your own words.
You teach it in plain words during setup, and it only uses answers you approve. For a contractors business, start with these.
The work you take on and what you pass on: full remodels, additions, small repairs, new builds, commercial
Your service area, and whether you travel further for larger projects
Whether you handle design, plans and permits, or build from the homeowner's drawings
How you'd like it to answer "are you licensed and insured?", in your own words
A few good
questions.
What general contractors and remodelers ask before the first hello.
Will it give homeowners a ballpark for their project?
No. It never states a price, a per-square-foot figure or a range. It tells the caller the team will go through pricing when they call back, so nobody holds you to a number you didn't give.
Can it set up the walkthrough for me?
It asks when suits the homeowner and passes that on. You confirm the walkthrough yourself, around your site days.
What about current clients calling mid-project?
With live transfer on, a client who wants to change or cancel something already agreed is put through to the phone you choose. Without it, or if you don't answer, it takes a message and tells them the team will call back.
Does it screen out callers who are just shopping around?
No. It doesn't interview callers about budget or timeline. It takes a short message with the project, the address and a preferred time, and you decide who to follow up with first.
Can it answer questions about our licensing or workmanship warranty?
Yes, from FAQs you write and approve. You can also import your website. Anything it pulls in stays a draft until you approve it.
Do I need a new number?
No. Forward the number on your yard signs and truck to Avowis, or get a new local US number from us.
Make room for
what you do best.
Start your free trial Free for 14 days or 100 call minutes.
Keep your business number.