AI receptionist for fence companies.Answers while you're setting posts.
Avowis answers calls to your fence company, 24/7. It takes down what the caller wants built or fixed, the property address and when suits them for a visit, then texts you the estimate request so you can call back, measure up and price it yourself.
Free trial: 14 days or 100 call minutes, whichever comes first.
Keep your business number Answers you approve Your team confirms appointment times
The calls you can’t take. Answered while you work.
Fence work happens outdoors with an auger running, concrete setting and a crew to keep moving, so the phone waits. In spring everyone wants a quote at once, and after a windstorm the calls come from people whose dog can't go out in the yard. A homeowner who reaches voicemail on a fence quote usually just calls the next company that comes up.
A new privacy fence, a pool fence or a picket fence for the front yard
It notes what the caller describes in their words, such as the material, height or rough length if they mention it. It takes the property address with ZIP code and a good time to come out and measure.
Storm damage: panels down, a leaning section or a gate that won't latch
It takes the address and what's damaged, and passes on anything the caller says about pets or an open yard, so you can decide where it goes in your week.
"What do you charge per foot for cedar?"
It never gives a per-foot price or a range. It tells the caller the team will go through pricing when they call back.
"Do you pull the permit?" or "Do I need HOA approval first?"
It answers from the FAQs you've approved about permits and HOA paperwork, and takes a message when the answer isn't there.
Good with callers. Clear for your team.
An example call to a fencing business, start to finish.
Honest from the first helloEvery call opens by saying it’s the automated assistant and that the call may be transcribed.
You’re always in the loopA short text with the request, and the full transcript in your inbox.
Leaves the decisions to youYour team confirms times and follows up on pricing when you call back.
Fencing receptionistIllustrative call · names are made up
Example
Avowis
Thanks for calling Tall Timber Fence Co. This is the automated assistant, and this call may be transcribed. How can I help you today?
Caller
Hi, the wind last night knocked down two sections of our back fence. Our dog's stuck inside until it's fixed.
Avowis
I'm sorry, that's a hassle. I'll get this to the team. What's the address, including the ZIP code?
Caller
4471 West Castlebar Street, 83709. Can you match what's there? It's a six-foot wood fence.
Avowis
I'll note that it's a six-foot wood fence and you'd like it matched, and the team can go over that with you. Is there a day or time that suits you best?
Caller
Anytime this week. Someone's home most days.
Avowis
Thanks, anytime this week. May I have your name?
Caller
Tom Brandvold.
Avowis
Thanks, Tom. I've passed your message to the Tall Timber Fence Co. team, and someone will get back to you at this number.
Details from this callNew message from Tom Brandvold
Wind knocked down two sections of back fence, dog can't go out
Six-foot wood fence, wants the repair to match
4471 West Castlebar Street, 83709
Anytime this week, someone home most days
Call back on the number they called from
You get a short text alert with the caller’s request and a link. The full transcript is in your Avowis inbox.
What it takes care of. And what it leaves to you.
Details it collects
What they want built or fixed, in their words: new fence, replacement, storm repair, a gate
The property address, including ZIP code
A day or time that suits them for a visit or measure
Their name, and a callback number if their caller ID is hidden
It will
Answers calls day and night, up to your plan's number of simultaneous calls, and tells callers it's an automated assistant and the call may be transcribed
Finds out what the caller needs
Takes the address, including ZIP code
Asks when suits the caller, and passes that on for your team to confirm
Answers questions about your business only from what you approve, and says the team will confirm anything else
Texts you each message and keeps the full transcript in your dashboard
Can transfer callers who ask for a person to your phone, if you turn that on
If it can't take a call, offers the caller voicemail and sends it to you
It won’t
Confirm or hold an appointment time. Your team confirms
State a price, rate or estimate. Your team follows up on pricing
Give a callback or arrival time. Your team decides when
Record the conversation. You get a written transcript instead (a voicemail is recorded so you can play it)
Your business. In your own words.
You teach it in plain words during setup, and it only uses answers you approve. For a fencing business, start with these.
01
The materials and styles you install: wood, vinyl, chain link, aluminum, ornamental iron, farm fence
02
Whether you take small repairs and gate work, or only full installs
03
Your approved answers on permits, HOA approvals and calling 811 before digging
04
Your service area, and how far out you'll go for rural or acreage jobs
A few good questions.
What fence companies ask before the first hello.
Will it quote a price per linear foot?
No. It never states a price, a per-foot rate or an estimate. Callers are told the team will go through pricing when they call back, so you can price it after you've seen the slope, the gates and the old fence line.
Can it set the time for an estimate visit?
It asks once when suits the caller and passes that on. You confirm the visit when you call back. It never books a slot on its own.
What happens with storm damage calls?
It takes the address and what's down, and notes anything the caller says about pets, livestock or security so you can decide what goes first. It doesn't promise when a crew can get there.
Can it answer questions about permits and HOAs?
Yes, from FAQs you approve. If you import your website, anything it pulls in stays a draft until you approve it.
Will it tell a homeowner where their property line is?
Property lines and advice stay with your team. It answers company questions only from what you've approved, says the team will confirm anything else, and passes the question on.
Do I need to change my number?
No. Forward your current business number to Avowis, or get a new local US number from us.
