AI receptionist for landscaping companies

AI receptionist for landscapers. Answers while the mower's running.

Avowis answers calls to your landscaping business, including the ones you can't hear over a mower or a blower. It finds out what the caller wants done, takes the property address and a day that suits them, then texts you so you can walk the property, price it and set the start date yourself.

A graphite telephone on a brushed-metal desk, framed by sunlight and fluted glass
Free trial: 14 days or 100 call minutes, whichever comes first.
Keep your business number Answers you approve Your team confirms appointment times

The calls you can’t take.
Answered while you work.

In landscaping the phone rings hardest when you have the least time for it. The first warm week of spring, everyone wants a cleanup, fresh mulch and a mowing slot at once, and you're on a zero-turn with ear protection on. By fall it's leaf cleanups, and in snow country it's plowing. A homeowner who reaches voicemail calls the crew whose trailer they saw down the street.

"Can you start mowing us every week?"

It notes what they're after in their own words, takes the property address with ZIP code and passes it on. It doesn't promise a spot on your route. You decide whether they fit.

Spring or fall cleanup, mulch, sod or new plantings

It takes down the job as the caller describes it, the address and whether a day suits them for you to come look, so you can plan walkthroughs by neighborhood.

A broken sprinkler head or a zone that won't shut off

Troubleshooting stays with your team: it notes what's happening and where, and passes it on so you can decide when to send someone.

"How much for a yard my size?" or "Do you cover my area?"

It never gives a price for mowing or any other work. It answers service area and season questions from what you've approved, and tells the caller the team will go over pricing when they call back.

Good with callers.
Clear for your team.

An example call to a landscaping business, start to finish.

Honest from the first helloEvery call opens by saying it’s the automated assistant and that the call may be transcribed.
You’re always in the loopA short text with the request, and the full transcript in your inbox.
Leaves the decisions to youYour team confirms times and follows up on pricing when you call back.
Landscaping receptionistIllustrative call · names are made up
Example
Avowis

Thanks for calling Greenway Lawn & Landscape. This is the automated assistant, and this call may be transcribed. How can I help you today?

Caller

Hi, we just bought a house and the beds are a mess. I need a spring cleanup, and then someone to mow every week.

Avowis

Congratulations on the new house. I'll pass this to the team. What's the property address, including the ZIP code?

Caller

88 Briar Ridge Court, 30062. It's the corner lot.

Avowis

Thank you. Is there a day or time that suits you best?

Caller

Any weekday, nobody needs to be home. Do you put down mulch too?

Avowis

Yes, the team does mulch installation. I'll add that to your message. May I have your name?

Caller

Marcus Hill.

Avowis

Thanks, Marcus. I've passed your message to the Greenway Lawn & Landscape team, and someone will get back to you at this number.

Details from this callNew message from Marcus Hill
  • Spring cleanup at a new home, then weekly mowing
  • Also wants mulch in the beds
  • 88 Briar Ridge Court, 30062 (corner lot)
  • Any weekday, no one needs to be home

You get a short text alert with the caller’s request and a link. The full transcript is in your Avowis inbox.

What it takes care of.
And what it leaves to you.

Details it collects

  • The work they want, in their own words (mowing, cleanup, mulch, sod, irrigation, plowing)
  • The property address, including ZIP code
  • A day or time that suits them, if they have one
  • Their name, and a callback number if their caller ID is hidden

It will

  • Answers calls day and night, up to your plan's number of simultaneous calls, and tells callers it's an automated assistant and the call may be transcribed
  • Finds out what the caller needs
  • Takes the address, including ZIP code
  • Asks when suits the caller, and passes that on for your team to confirm
  • Answers questions about your business only from what you approve, and says the team will confirm anything else
  • Texts you each message and keeps the full transcript in your dashboard
  • Can transfer callers who ask for a person to your phone, if you turn that on
  • If it can't take a call, offers the caller voicemail and sends it to you

It won’t

  • Confirm or hold an appointment time. Your team confirms
  • State a price, rate or estimate. Your team follows up on pricing
  • Give a callback or arrival time. Your team decides when
  • Record the conversation. You get a written transcript instead (a voicemail is recorded so you can play it)

Your business.
In your own words.

You teach it in plain words during setup, and it only uses answers you approve. For a landscaping business, start with these.

01

The towns or ZIP codes your crews cover, so it can answer service-area questions

02

What you offer by season: mowing, cleanups, aeration, irrigation, hardscaping, snow removal

03

Whether you're taking new weekly mowing customers this season, so callers get a straight answer

04

Your hours, and the things callers ask every spring, like whether you haul away debris

A few good
questions.

What landscaping companies ask before the first hello.

Can it keep up with the spring rush?
It picks up while you're on a mower or on another line, and it handles several calls side by side, up to the number of simultaneous calls your plan includes. Each one reaches you as a text with the address and the work, so you can group walkthroughs by area.
Will it quote mowing prices?
No. It never gives a price, even for a standard weekly cut. It tells the caller the team will go over pricing when they call back, since you price by the property.
Can it add new customers to my mowing route?
No. It takes the request and any day that suits the caller. You decide where they fit and confirm the start date when you call back.
I'm out of signal half the day. How do I see messages?
Each message comes to you as a short text with the caller's name, number and what they need, plus a link to the full transcript with everything else they said. The Avowis mobile app sends the same alerts as push notifications.
What about winter, when we switch to snow removal?
Update the services and FAQs you've approved as the season changes. During a storm, plowing calls are answered and passed on the same way, and it never promises when a truck will get there.
Can I keep the number on my trucks?
Yes. Forward your existing business number to Avowis, or get a new local number from us.

Make room for
what you do best.

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