AI receptionist for garage door companies.Answers while you're winding springs.
Avowis answers calls to your garage door business, around the clock. It notes what the door is doing, the address and when suits the caller, then texts you the message so you can call back, price the repair and confirm the time. If anyone is hurt or in danger, it tells them to get safe and call 911 first.
Free trial: 14 days or 100 call minutes, whichever comes first.
Keep your business number Answers you approve Your team confirms appointment times
The calls you can’t take. Answered while you work.
Spring replacements, off-track doors and opener installs keep you on a ladder with both hands busy. A torsion spring usually lets go with a bang on the first cold morning, and the caller has a car trapped inside and somewhere to be. They want someone on the phone now, and if your line rings out, they move to the next ad in the search results.
"I heard a loud bang and now the door won't open"
It notes what the caller heard and that their car is stuck inside, if they say so, takes the address with ZIP code and texts you the message. It doesn't tell them to pull the release cord or lift the door.
A door hanging off its tracks, or someone hurt by a falling door
If anyone is hurt or at risk, it tells them to get to safety and call 911 first. Then it takes the address and what happened, notes that it's urgent and texts you the message. It never says how fast someone will arrive.
A new opener, a new door or a keypad that stopped working
It notes the request in the caller's words, the address and a good time, and passes it on as an estimate request.
"How much is a new spring?"
It doesn't state prices. It tells the caller the team will go through pricing when they call back.
Good with callers. Clear for your team.
An example call to a garage door business, start to finish.
Honest from the first helloEvery call opens by saying it’s the automated assistant and that the call may be transcribed.
You’re always in the loopA short text with the request, and the full transcript in your inbox.
Leaves the decisions to youYour team confirms times and follows up on pricing when you call back.
Garage Door receptionistIllustrative call · names are made up
Example
Avowis
Thanks for calling Front Range Door Co. This is the automated assistant, and this call may be transcribed. How can I help you today?
Caller
Hi, my garage door won't go up. There was a really loud bang this morning and now the opener just hums. My car's inside and I need to get to work.
Avowis
Sorry, that's a rough start to the day. I'll pass this to the team. What's the address, including the ZIP code?
Caller
15820 East Bails Place, 80013. How much is a new spring usually?
Avowis
I can't give prices, but the team will go through that with you when they call back. Is there a day or time that suits you best?
Caller
Today, as early as possible. I can work from home this morning.
Avowis
Understood, today, and you're home this morning. May I have your name?
Caller
Carla Mendes.
Avowis
Thanks, Carla. I've passed your message to the Front Range Door Co. team, and someone will get back to you at this number.
Details from this callNew message from Carla Mendes
Door won't open after a loud bang this morning, opener hums
Car stuck inside, caller needs to get to work
15820 East Bails Place, 80013
Wants someone today, home this morning
Asked about spring price, told the team will go through pricing
Call back on the number they called from
You get a short text alert with the caller’s request and a link. The full transcript is in your Avowis inbox.
What it takes care of. And what it leaves to you.
Details it collects
What the door is doing, in the caller's words: won't open, off track, a loud bang, the opener humming
The address, including ZIP code
A day or time that suits them, if they have one
Their name, and a callback number if their caller ID is hidden
It will
Answers calls day and night, up to your plan's number of simultaneous calls, and tells callers it's an automated assistant and the call may be transcribed
Finds out what the caller needs
Takes the address, including ZIP code
Asks when suits the caller, and passes that on for your team to confirm
Answers questions about your business only from what you approve, and says the team will confirm anything else
Texts you each message and keeps the full transcript in your dashboard
Can transfer callers who ask for a person to your phone, if you turn that on
If it can't take a call, offers the caller voicemail and sends it to you
It won’t
Confirm or hold an appointment time. Your team confirms
State a price, rate or estimate. Your team follows up on pricing
Give a callback or arrival time. Your team decides when
Tell callers how to fix something themselves
Record the conversation. You get a written transcript instead (a voicemail is recorded so you can play it)
When it's an emergency
If anyone is in immediate danger, such as fire, a gas smell, sparking wiring, flooding near power or someone stranded on a road, the receptionist tells them to get to safety and call 911 first. For gas, that means leaving the building and calling the gas company from outside. Then it takes the message and notes that it's urgent. It never promises how fast someone will arrive.
Your business. In your own words.
You teach it in plain words during setup, and it only uses answers you approve. For a garage door business, start with these.
01
The work you do: springs, cables, rollers, openers, new doors, commercial roll-up doors, gate operators
02
How you want after-hours calls handled: the AI answers and texts you, or calls forward to your on-call tech
03
The opener and door brands you install and service
04
Your service area by town or ZIP code, and your hours, including weekends
A few good questions.
What garage door companies ask before the first hello.
What if someone's hurt or a door looks ready to fall?
It tells the caller to get to safety and call 911 first. Then it takes the details, notes that it's urgent and texts you the message. It never promises how fast someone will get there.
Will it tell people how to open the door by hand?
No. It never gives repair or release instructions. With springs under that much tension, that's a conversation for your tech.
Can it quote a spring replacement over the phone?
No. It never states a price. It tells the caller the team will go through pricing when they call back, and you see in the message that they asked.
Can it promise a same-day visit?
No. It takes the time the caller would like, including "today", and passes it on. You decide what you can do and confirm it when you call back.
Can calls go to me directly at night?
Yes. After hours you choose: the AI answers, calls forward to your on-call number, or the caller hears a short line and gets a text.
Can I keep the number on the stickers I put on customers' doors?
Yes. Forward your existing business number to Avowis, or get a new local US number from us.
